5 Questions to Ask a Catering Company Before Hiring Them

July 7, 2025

Hiring a catering company for your event is a crucial decision that can significantly impact how your occasion is remembered. Whether it’s a wedding, corporate function, or family celebration, the right food and service set the tone for the entire experience. To make sure you select the right fit, ask the right questions before committing to any catering service. Doing so will help you understand their capabilities and whether they align with your event needs and expectations.


1. What Is Your Experience With My Event Type?

Start by asking about the company’s experience and the types of events they typically handle. Some may focus on upscale weddings, while others serve casual outdoor gatherings or corporate luncheons. According to Lunchbox.io, 63% of the catering industry’s revenue comes from serving B2C or social catering clients. A company that’s handled similar events will be more prepared to navigate your specific requirements.


2. What Are Your Menu Options?

Menu variety and dietary accommodations are key considerations for any event. Ask if they offer vegan, gluten-free, or allergy-sensitive options to meet diverse needs. The ability to customize the menu can make a big difference in guest satisfaction. A flexible catering service will work closely with you to ensure everyone leaves happy and full.


3. What Are Your Pricing Details?

It’s important to understand their pricing model thoroughly before making any commitments. Ask what’s included in their packages—staffing, tableware, cleanup, and setup. Also, inquire if there are additional charges for overtime or travel outside certain zones. Transparent pricing allows you to accurately compare options and avoid unexpected costs that could impact your event budget significantly.


4. What Is Your Availability?

Event dates book quickly, especially during peak seasons. Confirm availability and lead time for booking. Also, clarify how early they arrive for setup and how long they stay. Timing is everything in event planning, and a punctual catering company can help keep things running smoothly.


5. What Are Your Policies? 

Finally, ask about policies for cancellations, guest count changes, and last-minute adjustments. Knowing their flexibility helps you plan for the unexpected. A responsive team can reduce stress and support you throughout the planning process.

Choosing the right
catering company is about more than food—it’s about dependable execution, clear communication, and elevating your guest experience. These elements ensure your event runs smoothly and leaves a lasting impression. For reliable service and delicious results, contact Pisa Pizza today to discuss your event needs.

5 Questions to Ask a Catering Company Before Hiring Them
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